লগইন

Refund Policy

Effective August 19, 2026

100% Satisfaction Guarantee: Get a full refund within 7 days of your purchase if you are not fully satisfied. No rigorous cross-questioning required.

Trial and Guarantee Distinction

These are two distinctly beneficial structures that work together for your peace of mind:

  • 7-Day Free Trial: Granted immediately after registration. Absolutely zero payment is needed. Thus, no refunds are involved here because you haven't been charged.
  • 7-Day Money-Back Guarantee: Once you decide to purchase a plan, you receive 7 subsequent days to change your mind and demand a total refund.

This means you essentially possess 14 continuous days to test our offering — 7 totally free, and 7 backed by a refund guarantee.

Eligible Plans

The money-back guarantee covers all standard plans:

  • Monthly Plan (149 BDT)
  • Yearly Plan (1049 BDT)
  • Lifetime Plan (5249 BDT)

How to Request a Refund

Contact us via either of the following mediums:

Please include the following information to expedite the process:

  • Your registered email or mobile number.
  • The date and original amount of your payment.
  • The TrxID (Transaction Reference).
  • The target bKash/Nagad number to receive the refund.

Time to Process

  • Evaluation: 1–2 business days.
  • Fulfillment: 3–5 business days following approval.

We primarily return the funds via the same platform you used for the purchase (i.e. bKash to bKash, Nagad to Nagad).

When Refunds Are Not Available

Refunds are not feasible under the following conditions:

  • You request the refund more than 7 days after the payment date.
  • Your account was forcefully banned due to Terms of Service violations.
  • We have previously processed a refund associated with the exact same account/person.
  • You made the purchase through a special discounted promotional campaign (unless stated otherwise).

Partial Recoveries

If you stumble into a major systemic issue way past the 7th day on a Yearly or Lifetime plan, we will review your appeal independently. We aim for mutual fairness; we may grant a partial refund or extend your subscription timeline correspondingly. Feel free to contact us first.

Interruptions in Service

Should a technical collapse in our network halt service for any period exceeding 48 consecutive hours continuously, impacted subscribers automatically receive proportional subscription extensions or equivalent monetary adjustments without the need to actively file an appeal.

Contact Details